Privacy Policy

At Libros de las Malas Compañías we receive, collect and store only the personal information that you provide us by subscribing to the newsletter or through the online store. We use software such as Google Analytics to measure and collect information about your session, including page response times, duration of visits to certain pages, page interaction information and the country from which you visit us to analyze it and to improve your experience on our website.

When you make a transaction on our website, as part of the process, we collect personal information that you provide us, such as your name, telephone number, physical address and email address.

In the case of the data that you provide us through the online store, your personal information is and will be used only for the specific reasons indicated below:
 

  1. To provide the purchased products; 

  2. To provide our users with ongoing customer care and technical support; 

  3. To solve and communicate possible problems or delays that may arise in your orders. 

  4. To create statistical data that we can use to improve our products, our support or our promotions.  

In the case of people who subscribe to our newsletter, your information is and will be used only for the specific reasons indicated below:  

  1. To be able to send you general and personalized notices related to the service and promotional messages, no more than 4 per month. 

  2. To create statistical data that improves the content and dissemination of our website. 

  3. To comply with applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products to you. Your data may be stored through Wix.com data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. . PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or money owed, to solicit your opinions through surveys or questionnaires, to send updates about our company, or as necessary to contact you. to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may communicate with you by email, telephone, text messages and/or postal mail.

To conclude we would like to emphasize that of course we do not sell or use by third parties the personal data that you provide us, and that if you do not want us to process your data, or want to access, correct, modify or delete any personal information that we have about you, you are invited to contact us at info@librosdelasmalascompanias.com